FAQ

Here we have collected the most frequently asked questions. Please read them before contacting support.

Shipping Information

What shipping methods are available?

Shipping methods are based on client’s request

Do you ship internationally?

Yes. We ship products to over 50 different countries

How might I obtain an estimated date of delivery?

Shipping usually takes from 2-10 days based on your location. This time does not include processing time.

Can I split my order to ship to different locations?

No, that is not possible. It can be done by placing two different orders which will be shipped to different locations as specified

Payment Information

What payments methods are available?

We offer a wide range of payment methods which include PayPal, Zelle, Bitcoin, Credit Card.

Can I split my payment?

No, payments are done in one go. After confirming your order, you make complete payment for your orders before it is being shipped to you.

Orders And Returns

How do I return or exchange an item?

To know more about our returns policy, visit our refund and returns page here

How do I cancel an order?

You can cancel your order by simply navigating to your account page >> Select orders and click on cancel order button. You can also contact sales team at sales@autoultraparts.com so that they can assist you cancel your order.

Still Have A Questions?

We will be happy to answer any questions you may have.